Some of the Deputy House Manager duties within this role include:

• Providing a professional service and welcome all visitors in a friendly manner.
• Being available to all Residents to offer help, support and advice as necessary.
• Promoting good communications between the Residents and their families, and our partners who provide support and other services.
• Managing the house gardens in an efficient and effective manner such that a safe, secure, well maintained and pleasant environment is provided for our Residents.
• Dealing with emergency situations as they arise in a professional way.
• Facilitating social interaction and helping Residents to enjoy retirement living to the full.
• Provide nutritious and healthy well-balanced meals for the residents
• Support with the management of the budgets of the house
• Support with maintaining the financial records of the house
• Plan and solve issues
• Promote the business
• Ensure compliance with health and safety
• Legislation and licensing laws
• Make shopping lists to manage necessities

The successful candidate will have the following key competencies:

• Excellent communication skills with a real “can do” attitude.
• Experience in working with older people.
• A professional approach with high quality standards.
• To be reliable and flexible 
• Thrives in a busy a varied role, where every day will be different.
• Be resilient and can problem solve effectively.
• An awareness of basic Health and Safety will be a distinct advantage.
• A good level of computer literacy including Microsoft Word and Outlook.
• Level 2 or above qualification in Food Hygiene
• Previous/current work based first aid qualifications will be an advantage.